13:55

Familiarity

One of the better things about today is the pervasive use of first names. Sure,  it can be irritating when a salesman/women uses your first name 20 times in the first sentence when you’ve never had contact before, but it is better than what went on when I was in my teens and twenties. 

What did you call your boss? Or anyone your parent’s age? Was it Mr/Mrs - or Sir? There were class undercurrents -  and context. It was a minefield where often the best solution was to avoid it completely, at the risk of the interaction becoming, well, odd. A general rule was more than twice your age and it was Mr/Mrs - and four times your age almost certainly Sir.

I feel for the war generation who are often, particularly in a caring context, addressed by their first name relentlessly when you can see that it irritates - but they are too polite to say so. But overall, first names are so much easier. 
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17:43

Digital Platforms or Publishers?

Digital Platforms or Publishers?
Section 230 of the Communication and Decency at which was passed in 1996, says an “interactive computer service” can’t be treated as the pub...
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